Why is documentation important in APM?

Documentation plays a critical role in Application Portfolio Management (APM) as it aids in consistency and knowledge transfer across the organization. When applications are documented thoroughly, it ensures that information regarding their functionality, usage, and dependencies is readily available to all stakeholders. This accessibility of information helps maintain uniformity in application management practices, leading to more consistent decision-making regarding application development, usage, and retirement.

Additionally, thorough documentation facilitates effective knowledge transfer when team members change roles or leave the organization. New employees can refer to complete documentation to understand the applications they will be working with, reducing the learning curve and minimizing disruptions. Well-maintained documentation also helps in maintaining compliance with governance standards and auditing processes, further demonstrating its value in APM.